Privacy Policy
Effective Date: January 1, 2022
Digital Firebrand ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website digitalfirebrand.com or interact with our services, including digital marketing, CRM automation, SEO, lead generation, and reputation management tools.
1. Information We Collect
We collect the following types of information:
A. Personal Information You Provide
- Name, email address, phone number, company name, and other contact details
- Information provided via contact forms, calendar bookings, lead magnets, or newsletter subscriptions
B. Automatically Collected Data
- IP address, browser type, device information, and location data (via IP)
- Pages visited, referring URL, and time spent on the site (via cookies, Google Analytics, etc.)
C. Client/CRM Data
If you are a client, we may collect additional data to deliver services, including business listings, website logins, campaign analytics, ad performance data, and customer data provided through our CRM systems (e.g., GoHighLevel).
2. How We Use Your Information
We use your information to:
- Provide and improve our services
- Respond to inquiries and support requests
- Send newsletters, updates, and marketing offers (you may opt out at any time)
- Manage appointments, projects, and communications
- Analyze website usage and improve functionality
- Comply with legal requirements
3. Cookies and Tracking Technologies
We use cookies and similar technologies (such as tracking pixels and analytics tools) to:
- Understand user behavior on our site
- Measure marketing campaign effectiveness
- Personalize user experience
You can adjust your browser settings to disable cookies, though some features may not work as intended.
4. How We Share Your Information
We do not sell or rent your personal data. We may share your information with:
- Service providers (CRM platforms, hosting providers, analytics tools)
- Marketing and automation platforms (e.g., email or SMS tools)
- Legal authorities when required to comply with laws or protect our rights
All third-party providers are required to safeguard your information.
5. Data Storage and Security
We take reasonable administrative, technical, and physical measures to protect your information from unauthorized access, loss, misuse, or disclosure. While no system is completely secure, we follow industry best practices.
6. Your Rights
Depending on your location (e.g., California or EU residents), you may have rights to:
- Access, correct, or delete your data
- Opt out of communications
- Request data portability or restrict processing
To make such requests, contact us at: info@digitalfirebrand.com
7. Third-Party Links
Our website may contain links to third-party websites or tools. We are not responsible for their privacy practices. Please review their policies before submitting information.
8. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect data from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.
10. Contact Us
For questions or concerns about this Privacy Policy or your data, please contact: